Delete your Dockside account
You can delete your Dockside: Game Deal Tracker account and everything in it at any time, in the app or by email.
In the app (fastest)
- Open Dockside and go to Profile.
- Tap Delete account.
- Confirm in the “Delete your account?” dialog. If your account is backed up with Apple or Google, the app asks you to confirm it’s you with Apple or Google first.
Everything is deleted right away (if you’re offline, it finishes the next time the app connects).
By email
Email contact@docksidegames.com with the subject “Delete my account”, and include one of these:
- your Account ID, if you still have the app or noted it down: it is in the app under Profile → Account ID (tap it to copy). With the app, deleting it there is quicker.
- if you backed up your account with Google, the Google email address you used. Send your request from that address; otherwise we confirm with that address before deleting anything.
We will reply to confirm, and delete the account within 30 days.
If you can’t send either (for example, you no longer have the app and backed up only with Apple), we can’t identify your account from an email. It is deleted automatically once it has not been used for about 12 months, or about 24 months if it was backed up with Apple or Google, unless it holds an active Premium purchase. Removing Dockside from your Apple ID (below) ends the sign-in link right away.
What is deleted
Your account, owned games, wishlist and target prices, deal alert and notification settings, and the problem reports you sent. If you backed up with Apple or Google, the backup is removed too.
What is kept, and for how long
- Premium. If you have active Premium, we keep only the record of that purchase while it is active (a Lifetime purchase always), so you don’t lose what you paid for. Restore purchases brings Premium back on a new account.
- Your subscription keeps running. Premium is billed by Apple or Google Play, and deleting your account does not cancel it. Cancel it first: for Apple, on iPhone in Settings → your name → Subscriptions, or on the web at account.apple.com; for Google Play, at play.google.com/store/account/subscriptions. Your purchase history stays with Apple or Google Play and with RevenueCat, which confirms purchases for us.
- Backups. Deleted data leaves our backups within about five weeks.
- Usage data and crash reports are not linked to your Account ID and are deleted on their own schedule: crash reports after 90 days, usage data after 14 months.
Remove Dockside from your Apple ID or Google Account
If you delete by email, or want to make sure, you can remove the sign-in link yourself:
- Apple, on iPhone: open Settings → your name → Sign in with Apple, choose Dockside, then tap Delete and confirm.
- Apple, on the web (on Android, or without an iPhone): sign in at account.apple.com, go to Sign-In & Security → Sign in with Apple, choose Dockside, then remove it.
- Google: go to your Google Account’s linked apps page, open Sign in with Google, choose Dockside → See details, then Stop using Sign in with Google and confirm.
More about the data the app keeps is in our privacy policy.